1. Service description
ALCSYTECH is a software ecosystem designed to centralize and automate business operations. The Service consists of a core module and additional modules that share the same data foundation, including but not limited to:
- Reminders: Automated alerts, unified calendar and attachment management.
- CRM (Customer Relationship Management): Customer management and sales pipelines.
- CLM (Contract Lifecycle Management): Contract drafting, approval workflows and archiving.
- HRM (Human Resource Management): Employee records, attendance and payroll management.
2. Account registration and security
To use ALCSYTECH, you must register an account with truthful and up-to-date information. You are solely responsible for keeping your access credentials confidential and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account or security breach.
3. Plans, billing and scaling
ALCSYTECH offers a simple, scalable pricing model:
- Free tier: You can start using the platform for free with 1 user and 1 space, and access to the core features of the Reminders module.
- Scaling and pay-as-you-go: As your operation grows, you can scale by adding new modules (CRM, CLM, HRM) and users. You only pay for the active users and modules you add to your workspace.
- Payments: Applicable fees are billed according to the selected billing cycle. We reserve the right to change prices with at least 30 days' notice.
4. Acceptable use and user responsibilities
By using our platform, you agree to:
- Comply with all laws and regulations applicable in your jurisdiction.
- Ensure you have the necessary rights and consents to upload, process and store third-party data (customers, employees, prospects) in our CRM, CLM and HRM.
- Not use the Service to store or transmit malicious or illegal content, or content that infringes third-party intellectual property rights.
- Not attempt to breach, bypass or test the vulnerability of our security infrastructure, content delivery networks (CDN) or servers.
5. Limitation of liability for specialized modules (CLM and HRM)
ALCSYTECH provides technology tools to support business management but does not provide legal, accounting or labor advice.
The use of contract templates and approval workflows in the CLM module is the sole responsibility of the user. ALCSYTECH does not guarantee the legal validity or regulatory compliance of the documents generated.
Payroll, attendance and labor-law compliance calculations in the HRM module must be verified by the competent professionals in your organization.
In no event will ALCSYTECH be liable for indirect damages, loss of profits or legal disputes arising from information managed through these modules.
6. Service availability
We strive to maintain high Service availability through redundant cloud infrastructure. However, we do not guarantee uninterrupted service. The Service may be temporarily suspended for scheduled maintenance, module updates or force majeure events.
7. Intellectual property
All ALCSYTECH code, interface design, logos and software architecture are the exclusive property of the platform. Your subscription grants you a limited, non-exclusive, non-transferable license to use the software but does not transfer any ownership rights. All information and files you upload to the platform remain your property.
8. Termination
You may cancel your subscription and close your account at any time from the administration panel. ALCSYTECH reserves the right to suspend or cancel your access to the Service immediately and without prior notice if it determines that you have violated these Terms.
9. Governing law and jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Honduras. Any dispute arising in connection with these Terms or the use of the Service is subject to the exclusive jurisdiction of the competent courts in Tegucigalpa, Francisco Morazán.
10. Contact
For any questions about these Terms and Conditions, you can contact us through the official ALCSYTECH support channels:
Contact
Tegucigalpa, Honduras